Santiago Monreal Laborda

- Responsible for teams Incident Mgmt, Service Request Mgmt, Field Services - Control and optimization of IT operations in an international environment - Negotiations of agreements with partners to ensure stability of the business - Forecasting, steering and cost/sales monitoring to safeguard earnings - Ordering according to the invoicing model per country; creation of corresp. agreements (intercompany & partners) - Implementation of measures to enhance quality and efficiency of service delivery

- Team leader: Infrastructure Services - Procurement responsible with a spend volume of 30 M EUR/Year - Negotiation of commercial and legal terms with international suppliers - Design and implementation of the contractors category strategy for Iberia - On-boarding of Best Fit Partners to cover new portfolio and customer demands - Volume bundling, standardisation and savings achievement - Design of savings projects (cost optimization) as IPF input - Vendor Manager for 5 of the top 20 Iberian suppliers

- Negotiations and selection of strategic partners and suppliers - Vendor Manager of main indirect suppliers - Continuous market analysis and on-boarding of alternative competitors for cost and quality improvement - Dashboard monitoring and Reporting - Implementation of qualitative and quantitative company targets through supplier selection and KPI settlement - Establishing transparency methodology on purchase orders and company agreements - RFI, RFP, RFQ, eAuctions using e-tools

- Supplier research and monitoring; analysis of the list of suppliers and volume gathering - Following-up orders and deliveries - Negotiation of prices - Stock out analysis - Collaboration with Sales department to ensure customer satisfaction Business or sector Industrial Screws and Supplies – wholesale

- Responsible of Key Accounts CAF, SIEMENS, VALEO, ALSTOM - Logistics management - Fulfilment of logistics SLAs and delivery times according to projects - Weekly follow-up meetings with customers to meet expectations - Control and monitoring of order entry and dispatching - Outsourcing of products’ electrolytic treatment Business or sector Industrial Screws and Supplies – wholesale

- Freight management - Stocktaking - Stock control - Warehouse organization, goods receipt, shipments, order management Business or sector Industrial Screws and Supplies – wholesale

- Sampling and analysis of products - Monitoring the status and shipment of outsourcing orders - Delivery of data for statistical analysis Business or sector: Industrial Manufacturing