Saskia Schönfeld
Angestellt, Senior Consultant UI/UX im Auftrag der Dr. Ing. h.c. F. Porsche AG, Spiegel Institut
Abschluss: Informatik (B. Sc.), Universität Ulm
Hamburg, Deutschland
Werdegang
Berufserfahrung von Saskia Schönfeld
Bis heute 6 Monate, seit Jan. 2024
Senior Consultant UI/UX im Auftrag der Dr. Ing. h.c. F. Porsche AG
Spiegel Institut1 Jahr und 3 Monate, Okt. 2022 - Dez. 2023
Consultant UI/UX im Auftrag der Dr. Ing. h.c. F. Porsche AG
Spiegel Institut3 Jahre und 1 Monat, Dez. 2010 - Dez. 2013
Business Partner Warranty Support For Europe, Middle East and Africa
IBM UK Ltd
Administrative and Application Support for IBM Business Partners in EMEA within the IBM System x Authorised Warranty Service Provider Program; Acting Central and Eastern Europe Liaison; Team Escalation Point; Backup Operations Lead; Invoicing, Reimbursement and Payment Disputes; Monthly Reporting; Mentoring
1 Jahr und 11 Monate, Feb. 2009 - Dez. 2010
UK Parts Sales Group
IBM UK Ltd
Order fulfilment for Lenovo, IBM, Infoprint and Point Of Sales spare parts via telephone, email, fax and web order tool; Handling Parts Return Requests and Billing Transaction Vouchers; Amendment, Confirmation and Authorisation of Invoices and Invoice Proposals; Administration of the IBM Parts Sales Mail-In database; Stand-In Team Lead, running weekly/monthly statistics
2 Jahre und 3 Monate, Dez. 2006 - Feb. 2009
Technical Support Specialist
IBM UK Ltd
Remote hardware problem determination and troubleshooting via telephone/email for Lenovo and IBM desktop and laptop machines, monitors and option parts as well as multivendor hardware; Queue management, generating daily and weekly statistics, monitoring SLA's; Subject Matter Expert for Lenovo Technical Support New Agents Training at CGS, Brasov, Romania, October 2008 – November 2008
Ausbildung von Saskia Schönfeld
3 Jahre und 9 Monate, März 2014 - Nov. 2017
B.Sc. Informatik
Universität Ulm
Dialogue Systems, Software Quality Assurance, Software Development (Java, C#, Python), Semantic Web, Constraint Programming, Bioinformatics, Data Compression, Information Systems, Algorithms, Computability; Applied Subject: Medicine; Thesis "A Debating Ontology for Argumentative Dialogue Systems"
2000 - 2001
Russian Language and Literature
Kazan State University, Tatarstan, Russian Federation (DAAD Scholarship)
1997 - 2005
M.A. Slavic Languages / Applied Linguistics / Economics
TU Dresden, Germany
Linguistics (Russian, Polish, Bulgarian, Czech), Applied Linguistics (Business Communication), Economics
Sprachen
Englisch
Fließend
Deutsch
Muttersprache
Russisch
Gut
Französisch
Grundlagen
Polnisch
Grundlagen
Spanisch
-
Tschechisch
-
Latinum
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Bulgarian
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