Sebastian Goelz

As Engineering License Manager, my focus is on the operational and strategic administration of our engineering tool landscape. I am responsible for product license management, ensuring that software licenses are provided efficiently, consolidated effectively, and remain perfectly aligned with our engineering requirements. Key responsibilities and achievements: • Independently manage adherence to Legal & Compliance standards, guaranteeing a legally sound and compliant environment for our software developmen

As Support Team Lead, I was responsible for the operational and organizational management of a 17 member international support team within the Bosch Software Engineering ecosystem. My focus was on ensuring maximum platform stability and high service quality for internal development teams. Key responsibilities and achievements: • Lead and developed a high performing, cross cultural team of support experts and engineers. • Managed core ITIL processes including Incident Management, Problem Management, and Cha

As an external specialist for Robert Bosch GmbH, I provided comprehensive 1st and 2nd level IT support tailored to the engineering software landscape. My role focused on ensuring application availability, troubleshooting complex issues, and managing software deployments for development teams. Key responsibilities and achievements: • Delivered 1st and 2nd level support for critical engineering tools, including IBM ClearCase, IBM ClearQuest, Vector eASEE, and Toolbase. • Actively involved in the software dis

IT Engineering