Sebastian Niederberger
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Sebastian Niederberger
- Bis heute 2 Jahre und 4 Monate, seit Jan. 2024
Lead Technical Quality Manager PE Sweden
SAP Svenska AB
In my role as a Technical Quality Manager I am responsible for defining and orchestrating the portfolio of services to Swedish SAP Premium Engagement Customers. As trusted advisor I have a crucial role in supporting the setup and execution of the customers digital transformation roadmap with SAP services.
- 1 Jahr und 3 Monate, Okt. 2022 - Dez. 2023
Senior Customer Success Partner
SAP Svenska AB
In my role as an E-CSP for assigned customers, I am acting as a strategic advisor and SAP cloud resource, responsible for the customer success, satisfaction and solution adoption.
- 1 Jahr und 4 Monate, März 2022 - Juni 2023
Technical Quality Manager
SAP SE & Co. KG
In my role as a Technical Quality Manager I was responsible for defining and orchestrating the portfolio of services to SAP Premium Engagement Customer Continental AG. As trusted advisor of the customer I had a crucial role in supporting the setup and execution of the customer digital transformation roadmap with SAP services.
- 1 Jahr und 9 Monate, Jan. 2021 - Sep. 2022
Senior Support Engineer
SAP SE & Co. KG
In my role as Enterprise Support Advisor for assigned customers I create tailored engagement plans (comprising out of services and offerings from our Enterprise Support Portfolio) based on the customers' business strategy/project plans to maximize the value they get out of their SAP Solution. In critical customer situations I support as additional escalation level for my customers, collaborating with our escalation team.
- 1 Jahr und 11 Monate, März 2019 - Jan. 2021
Support Engineer
SAP SE & Co. KG
In my role as Enterprise Support Advisor for assigned customers I create tailored engagement plans (comprising out of services and offerings from our Enterprise Support Portfolio) based on the customers' business strategy/project plans to maximize the value they get out of their SAP Solution. In critical customer situations I support as additional escalation level for my customers, collaborating with our escalation team.
- 1 Jahr, März 2018 - Feb. 2019
Project Consultant - Support
SAP SE & Co. KG
Coordination of the Enterprise Support Delivery.
- 1 Jahr und 5 Monate, Okt. 2016 - Feb. 2018
Project Associate - Service & Support
SAP SE & Co. KG
- 2 Jahre und 11 Monate, Nov. 2013 - Sep. 2016
Working Student - Global Contract Management
SAP SE & Co. KG
- 9 Jahre und 4 Monate, Juni 2007 - Sep. 2016
Fitness Instructor
Trainingcenter Top Fit
- 6 Monate, Apr. 2012 - Sep. 2012
Scientific Assistant
Saarland University
Scientific assistant at the Chair of Business Administration – Organization, Human Resource and Information Management
- 3 Jahre, Sep. 2009 - Aug. 2012
Fitness Instructor
Fitness Loft
Ausbildung von Sebastian Niederberger
- 2013 - 2016
Business Administration
Saarland University
- 2012 - 2013
Business Administration
Linnaeus University
Behavioral management, Marketing
- 2009 - 2013
Business Administration
Saarland University
- 2008 - 2009
Fitness Instructor
School for Health Management Saarbrücken
Part-time education
Sprachen
Deutsch
C2 (Verhandlungssicher / Muttersprachlich)
Englisch
C1 (Fließend)
Französisch
B1-B2 (Gute Kenntnisse)
Schwedisch
A1-A2 (Grundkenntnisse)
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