Serdar Nazlı

Helping customer achieve their secure business goals. Conducted periodic user training sessions to support customer understanding and platform feature utilization Transfer new versions and features to customers so that customers can get maximum benefits in terms of cybersecurity Analyzed customer data to identify trends and develop strategies to improve customer success metrics Collaborated with sales and product teams to address customer secure success objectives

•Collect client requirements and perform technical presentations •Present new technologies, products, and services to clients and to business partners •Checking RFP document •Identified sales opportunities by assessing the environment and devising and implementing a winning strategy. •Helped design and architect solutions that meet and exceed customer's expectations •Coordinated with 3rd stakeholders to draft multi-provider bids and proposals. •Attend vendor training and pass all required certifications

-Providing technical advice to customers on all aspects of the installation, both before and after the sale -T-shooting various customer's network security issues and joining live t-shooting conference calls to isolate, analyze and effectively solve network problems -Security solutions deployment planning, implementations and plan the migration -Reviews security requirements and systems to ensure they comply with established standards -Research and POC’s for the next-gen of innovative security solutions

- Giving technical support for the network security products which are distributed by Infonet, mainly for Websense(Forcepoint), Checkpoint, Tufin and Trend Micro products - Positioning, installation and configuration of the products on customer site - Giving technical support via telephone, e-mail or on-site - Establishing communication between the customer and the product vendors - Research and POC’s for Tufin and Trend Micro products - Analyzing firewall rule base and optimization

Unfinished Bachelor Degree