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Shivanath Samudrala

Bis 2022, Assurance Team Assistant, TSA
Brunswick, Deutschland

Fähigkeiten und Kenntnisse

Project Management
MS Office
Team work
Communication skills
Agile Methods
SDLC
Scrum
KANBAN
Stakeholder Management
Issues Management
Cost Benefit Analysis
Business Process Modeling
Data Modelling
PostgreSQL
Tableau
Python
Jira
UML
Team player
self-reliant
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Datenanalyse
Agile Methodologies
SDLC (Software Development Life Cycle)
Issue Management
Business Process Markup Notation (BPMN)
Postgre SQL
Teamwork
Analytical and Problem solving skills

Werdegang

Berufserfahrung von Shivanath Samudrala

  • 2 Jahre und 1 Monat, März 2021 - März 2023

    Data Analyst

    Australian Computer Society (ACS)

    • Requirement gathering through constant communication with stakeholders • Stakeholder Analysis and Risk Analysis • Development of Project charter and other documentation for developers to build a website • Designing of ER, Class, use case, data flow and sequential diagrams

  • 6 Monate, Mai 2022 - Okt. 2022

    Assurance Team Assistant

    TSA

    • Extracting clients modem details from a Broadband Assurance tool • Performing several checks on the client’s modem, NBN connection box and mobiles • Identify customer details using salesforce tool and check their current plans • Troubleshooting the network and provide interim service to client while problem is being resolved. • Analyse issues and recommend corrective actions to improve results

  • 6 Monate, Mai 2022 - Okt. 2022

    Assurance Team Assistant

    TSA

    • Extracting clients modem details from a Broadband Assurance tool • Performing several checks on the client’s modem, NBN connection box and mobiles • Identify customer details using salesforce tool and check their current plans • Troubleshooting the network and provide interim service to client while problem is being resolved. • Analyse issues and recommend corrective actions to improve results

  • 2 Jahre und 1 Monat, Feb. 2016 - Feb. 2018

    Software Engineer

    Oculus Software Solutions

    • Maintained Inventory, Sales, Orders, Shipments, and financial management of products for organization • Prevented system failures which impact the business • Optimized existing and created major ETL job flows in system using IBM DataStage • Expertise on DataStage ETL, Teradata and shell scripting • Provided reports for users after completing the processes

Ausbildung von Shivanath Samudrala

  • 2018 - 2019

    Graduate Certificate In Project Management

    Central Queensland University (Cqu), Melbourne

  • 2018 - 2019

    Master Of Information Systems

    Central Queensland University (Cqu), Melbourne

  • 2013 - 2017

    Bachelor Of Technology In Electronics And Communication

    Cvr College Of Engineering, Hyderabad, India

Sprachen

  • Englisch

    Fließend

  • Telugu

    Muttersprache

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