Shivanath Samudrala
Skills
Timeline
Professional experience for Shivanath Samudrala
- 2 years and 1 month, Mar 2021 - Mar 2023
Data Analyst
Australian Computer Society (ACS)
• Requirement gathering through constant communication with stakeholders • Stakeholder Analysis and Risk Analysis • Development of Project charter and other documentation for developers to build a website • Designing of ER, Class, use case, data flow and sequential diagrams
- 6 months, May 2022 - Oct 2022
Assurance Team Assistant
TSA
• Extracting clients modem details from a Broadband Assurance tool • Performing several checks on the client’s modem, NBN connection box and mobiles • Identify customer details using salesforce tool and check their current plans • Troubleshooting the network and provide interim service to client while problem is being resolved. • Analyse issues and recommend corrective actions to improve results
- 6 months, May 2022 - Oct 2022
Assurance Team Assistant
TSA
• Extracting clients modem details from a Broadband Assurance tool • Performing several checks on the client’s modem, NBN connection box and mobiles • Identify customer details using salesforce tool and check their current plans • Troubleshooting the network and provide interim service to client while problem is being resolved. • Analyse issues and recommend corrective actions to improve results
- 2 years and 1 month, Feb 2016 - Feb 2018
Software Engineer
Oculus Software Solutions
• Maintained Inventory, Sales, Orders, Shipments, and financial management of products for organization • Prevented system failures which impact the business • Optimized existing and created major ETL job flows in system using IBM DataStage • Expertise on DataStage ETL, Teradata and shell scripting • Provided reports for users after completing the processes
Educational background for Shivanath Samudrala
- 2018 - 2019
Graduate Certificate In Project Management
Central Queensland University (Cqu), Melbourne
- 2018 - 2019
Master Of Information Systems
Central Queensland University (Cqu), Melbourne
- 2013 - 2017
Bachelor Of Technology In Electronics And Communication
Cvr College Of Engineering, Hyderabad, India
Languages
English
C1 (Fluent)
Telugu
C2 (Expert / native speaker)
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