Ing. Shivanshu Gupta

 Develop and optimize the strategy for agile testing for self-service projects in the digital sector with the focus in Internal System Testing.  Optimal implementation and further development of agile processes with regard to test automation.

Responsible for complete migration from Oracle CRM to Siebel CRM related Changes. E2E Testing with surrounding applications on Siebal CRM & Defect Management, discrepancy handling for all the artifacts and Customer Requirement. Present RCA for defect found in UAT and Production. Report to the Product Owner - Results, Test Metrics etc. Reviewing the Test related docs and provide Sign off for CRs and Project for GO LIVE.

Senior software QA testing lead with 8+ years experience in System testing, Frontend Testing, Back End Testing , UAT in SDLC under E2E OSS and BSS domains. Worked with prestigious clients like, BT, AT&T and Telefonica O2. Expertise includes Designing, Developing,Implementing Test plans, Test Strategy, Test Cases and Test processes. Work-Ex Include 2 years at Customer Sites providing Application Analysis & Implementation, Application support, UAT support in UK (BT) and Germany (Telefonica O2).

Telecommunications