Shruti Ramachandran

Reduced over/understocking by 83% with a forecasting tool using advanced models. Boosted efficiency by 15% via Power BI dashboards tracking real-time KPIs. Increased revenue by 20% through customer segmentation and data-driven campaigns. Improved forecast accuracy by 10% using SQL and Excel. Streamlined workflows with cross-functional teams and coached junior analysts across tools and methodologies.

• Analysed 500+ customer interactions using Excel and trend analysis to identify service pain points, reducing complaints through data-informed process improvements. • Develop solutions with cross-functional teams (kitchen, delivery, front-of-house), to manage multiple tasks, streamline order fulfilment and demand handling, during peak times.

• Achieved 20% improvement in data accessibility for 200 retailers by developing a Power BI dashboard to enhance sales operations tracking showcasing strong analytical skills. • Streamlined data analysis by creating presentations and maintaining complex Excel models (SAP Database) for performance tracking across North America, Middle East Africa, and APAC regions. • Supported sales strategy by analyzing regional performance trends, helping identify high-performing markets and uncover growth opportunities.

• Designed and implemented SAP and .NET solutions to optimize business processes and improve system performance. • Led project timelines and deliverables, ensuring adherence to quality standards and project requirements through effective stakeholder management and detailed documentation.