Shubhankar Choudhary

Senior Business-Intelligence-Experte mit mehr als 12 Jahren Berufserfahrung, davon über 7 Jahre mit Schwerpunkt auf Tableau, Alteryx und Power BI. Ich verantworte bei ALDI SÜD International Data & Analytics die Tableau- und Alteryx-Server-Umgebungen (Produktion und UAT) als Application Owner – von Stabilität und Performance über Upgrades und Kapazitätsplanung bis hin zu Governance und Nutzerbetreuung.

Tableau Server Administration - Administered Tableau Server across its lifecycle — upgrades, installs, configuration adjustments, and Tableau scripting (TABCMD / TABADMIN) - Kept day-to-day admin tight: user roles, schedules, jobs, tasks, and subscriptions - Optimized the environment through performance tuning, clustering, and load balancing - Curated groups, workbooks, projects, database views, data sources, and connections Dashboard Development & Monitoring (Tableau) - Delivered and iterated on Core B

Tableau Dashboard Development - Shipped end-to-end Tableau dashboards for founders and leadership, headlined by a Founder-level metrics dashboard covering company-wide KPIs - Modeled the Signups → Order conversion funnel to expose drop-off points and sharpen growth - Built Performance Marketing, User-Level Analysis, Cohort Analysis, and Affiliate Marketing dashboards spanning acquisition, retention, and partner performance - Put self-service analytics in the hands of Product and Marketing teams to speed d

Tableau Server Administration - Looked after Tableau Server end to end — upgrades, installs, configuration changes, and Tableau scripting (TABCMD / TABADMIN) - Handled routine admin: user roles, schedules, jobs, tasks, and subscriptions - Maintained groups, workbooks, projects, database views, data sources, and connections Dashboarding & Reporting (Tableau) - Built Tableau dashboards across the metrics that mattered — platform performance, student & teacher success, class schedule, and user journey - Du

Business Impact - Cut fuel costs by 43% through smarter zone-mapping of vehicles - Lifted orders per vehicle by 34% with optimized resource and vehicle allocation - Brought distance per order down from 18 km to 10 km — a 45% reduction - Strengthened on-time delivery % by monitoring and improving critical delivery parameters Analytics & Dashboard Development - Built the data analytics process from scratch, equipping core teams to analyze business and operational drivers for cost savings and resource effi

• Handling team of 16 members for Live Monitoring of sessions and also giving the Educators real time support. • Handling team of 4 Members to conduct newly launched Test Series on Categories like UPSC CSE, CAT and Kerala PSC, SSC Exams, Bank Exams etc. • SPOC for all Technical Issues, new product feature requests. Bridging gap between Tech and Plus Team with updated product features training and 50% Technical Issues Resolution done at ground level. • Handled the Audit Team of 2 members to ensure effective

• Working in the Premium segment of the company (Unacademy Plus – Revenue Segment) with highest Educator Handling (40+ Educators) and 20% Growth (MoM) Success Rate. • Over 200+ Plus Courses Launched and highest contributor to the Revenue with Effective Educator Handling (HNI) with Technical and Product Knowledge. • Handled Learners Experience Team (4 members), Implementing New processes to improve NPS from 7.5 to 8.2. • Handled Learners Support Team (2 members) with Improvement in Chat efficiency and Produc

• Handled many Top-Level Educators and on-boarded them for creating new courses on the platform. • Also worked as a bridge between the learners and the educators by suggesting various courses, topics to the educators and also allotting them on the basis of the demand of the learners. • Spearheaded quality management model improving the internal parameters of Unacademy Platform by 20%. • Evolved strategy through Gap Analysis and Topology Structuring to improve contextual relevance of the content management s

• NCA (New client acquisition) and maintaining CASA (Current Account – Savings Account) Book as of monthly and yearly Revenue targets of Mapped Accounts and NCA. • Looked after the operational tasks of the branch. • Selling Products - SA, CA, MF, LI, Asset Products etc. and cross selling of over the counter (OTC) products. • Key Role of NRI Client handling and also FOREX Transactions with High Value Revenue Deals. • Featuring in new products of the bank and excelling in the NCA w.r.t to new products.

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