Siarhei Barysiuk

- Managed daily inquiries from clients, colleagues, and management, addressing issues and improving operational workflows. - Supervised and mentored a team, ensuring high standards in service delivery and operational efficiency. - Developed and implemented a comprehensive reporting system. - Conducted regular CRM reviews and managed administration. - Prepared and analyzed reports using Excel, PowerPoint, and Power BI to support strategic decision-making and client presentations.

- Handled daily inquiries from clients, colleagues, and management, swiftly resolving issues to uphold exceptional customer satisfaction and operational standards. - Supervised and guided a team of inside sales representatives and sales lead researchers, driving performance and achieving sales targets through effective leadership and coaching. - Utilized CRM systems to streamline sales processes, manage client information, and track performance metrics.

- Maintained strong relationships with VIP clients, ensuring satisfaction and loyalty through effective account management and issue resolution. - Developed tailored proposals and presentations to address client needs and drive business growth. - Coordinated with various departments to resolve complex client issues and optimize operational processes.

- Identified and pursued high-quality leads through cold calling and strategic outreach, contributing to sales performance. - Managed and updated client databases, ensuring accurate records to support targeted sales efforts.

- most outstanding student (Master of law) in 2018; - 306 credits (Russian/English)