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Siddheshwar Jadhav

Angestellt, Major Incident manager, Capgemini
Pune, India

Skills

Incident Management
Incident Response
SLA
KPI
Ticketing
crm
Customer Relationship Management
Root Cause Analysis
major incident manager
Change Management
ServiceNow
Clientmanagement
Customer Support
Customer Relations
Risk Management
Quality Audits
Project Management
Problem Solving
Troubleshooting
Open Ticket Request System
Communication skills
Consulting
Team work
IT Service Management
ITIL V3 Service Operation
ITIL Service Manager
ITIL
ITSM Tools
ITSM

Timeline

Professional experience for Siddheshwar Jadhav

  • Current 4 years, since Jul 2022

    Major Incident manager

    Capgemini

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