Silvia Däumichen

 Responsible as main contact person for service providers  Providing accounting assistance - collect and file invoices and control company expenses  providing HR assistance - coordinate interviews, prepare and coordinate onboarding and offboarding processes  Managing office & clinic logistics  Office operations - managing office supplies and organizing team events  Assistance to the executive board - calendar management & communications

 Book keeping assistance, managing display and visual merchandising, monitoring inventory and managing orders  Performing monthly report and managing customer relations

 Finnair & American Airlines – Working as team manager of airport ground handling agents (GHA), supervising entire procedure of check-in, ticketing service, boarding and departure  Managing staff and staff shifts to secure smooth daily procedure  Emergency planning for heavy delay and cancellation & managing and providing customer service according to airline policy  Training of new team members & Onboarding and offboarding

International Staffer / Cultural Liaison • Planned, set up and managed job placements and job fairs in conjunction with major international hotels and INTRAX cultural exchange program • Recruited and screened qualified candidates for job fairs and interviews • Acted as cultural liaison between employers and new recruits and translated for foreign HR heads • Provided English instruction and facilitated the international exchange of young professionals and interns including the procurement of visas

• Translated between Spanish, English and Korean for overseas VIPs in Korea • Guided foreign investors through LG production facilities • Mediated and participated in business negotiations between LG executives and overseas investors

• Provided Korean language lessons for foreigners • Conducted language exchanges and organized outings to explore Korea • Assisted newcomers with schooling information and travel information

Translator / Korean Representative • Acted as escort and assistant for VIPs at International Expo • Guided visitors, fielded questions and promoted cultural knowledge at Korean Pavilion • Organized and streamlined flow of visitors at the exhibition while translating between English, Spanish and Korean

• Provided Korean language lessons for foreigners • Conducted language exchanges and organized outings to explore Korea • Assisted newcomers with schooling information and travel information

During 5 years of my stay in this university I achieved high skill of Spanish language and social skills. I was one of the top students who could get special chance to go study abroad as an exchange student program fully funded by university.