Silvia Ketenidis

Maintain / expanding excisting business, acquire new business by providing customized solutions ( 1stop shopping for int'l and domestic business ), implementation of new business, creating SOPs, supporting Key Account Management locally, support Operations

Organization and coordination of imports / exports air and ocean for three key accounts from start to finish, incl. implementation of new lanes, creating / mainting SOPs, joint sales calls with account managers, supervision / training of interns

In charge of shipping documentation and shipping arrangements incl. processing export documentation, arranging nationwide pick up's and deliveries; submitting EDI up dates to customers, support Sales manager; supervising apprentice

Handling and monitoring domestic / European land transport shipments incl. quotations, arranging pick up and deliveries; processing of pick up, data entry, tracking & tracing, customer reports, claims processing, hot shots

Apprenticeship which incl. training in all departments of an international freight forwarder incl. customs department, claims, legal department. Attended school for freight fowarding simultaneously ( IHK certified )

Logistics, Marketing, Foreign Trade