Mon Yin Hsu

・Delivered tailored product demos and consultations to decision-makers, identifying pain points and aligning system capabilities with clients’ needs. ・Acquired new clients through strategic cold calling and CRM-based pipeline management. ・Won 10 new client accounts within the first two months, exceeding KPI by 67%. ・Assisted with post-sale communication and coordination between clients and internal teams to ensure smooth transitions and high customer satisfaction.

・Prospected and engaged international buyers and suppliers to facilitate high- value business matchmaking, facilitating 100+ new business connections. ・Monitored project progress and maintained CRM records, preparing performance reports and insights to support management decisions. ・Managed project timelines, deliverables, and stakeholder communication, managing backend processes to ensure data accuracy across 50+ global offices.

・Executed product launch events and influencer collaborations on YouTube and Instagram, coordinating media invitations and content approvals to deliver consistent messaging across channels. ・Built and maintained strong relationships with publications (Vogue, Elle, Marie Claire) and TV networks, securing consistent earned media coverage. ・Conducted competitor and market analysis on product positioning to support communication strategies.

・Managed end-to-end supply chain coordination, ensuring timely deliveries to key accounts, including a U.S. wholesaler supplying 18 supermarkets. ・Conducted market analysis and supplier sourcing, identifying reliable suppliers and negotiating competitive terms to optimize costs. ・Developed Power BI dashboards to monitor procurement KPIs such as supplier performance and lead times, improving visibility across the supply chain.