Silvia Schugg

Angestellt, Customer Loyalty Marketing Manager, Swarovski
Männedorf, Switzerland

Fähigkeiten und Kenntnisse

Excellent communication competencies
experience in PR
Marketing and event management
teamworker
motivation and creativity
CRM
SAP CRM
Project management
Campaign Management
Marketing Campaigns
Projekt

Werdegang

Berufserfahrung von Silvia Schugg

  • Current 10 years and 10 months, since Sep 2015

    Customer Loyalty Marketing Manager

    Swarovski

    - End-to-end Campaign Management for the Swarovski Loyalty program for APAC countries - Personalisation, Consumer Segmentation and other A/B Campaign Testing - CRM loyalty program tiered gift planning for APAC and EMEA countries Project Management: - Project Leader for creating one consumer database (Standaridisation of capturing and global sharing of consumer data, un-subscription management and archiving of consumer data) - Managing project budgets as well as handling CRM supplier invoices

  • 1 year and 7 months, Dec 2013 - Jun 2015

    Marketing Coordinator

    Fujitsu

    • Field marketing and event management • Lead generation activities and increasing ROI by generating sales pipeline • CRM • Internal and external communications • Campaign management • Developing NZ Marketing strategy and alignment to Fujitsu internationally • Advertising & Branding, Graphic Design and Collateral development • Social media management • Budget management • Partner relations

  • 11 months, Feb 2013 - Dec 2013

    Marketing Coordinator

    Alpha Interiors Ltd.

    Development of promotional material in print and online - Conception and content management of company websites for a new corporate appearance - Research, Initial set up and organisation of a new company (CRM) data base - Direct Marketing through E-mail newsletter campaigns - Planning and developing a “fast track” re-training program for the New Zealand building industry

  • 2 years and 2 months, Sep 2009 - Oct 2011

    Absolventin (MSc)

    Università della Svizzera italiana

    Major Corporate Communication Minor Marketing

  • 4 months, Mar 2011 - Jun 2011

    Consultant

    Lufthansa ITALIA

    Consulting Project, Market Analysis Ticino

  • 4 months, Jun 2009 - Sep 2009

    Intern

    Deutsche Lufthansa AG

  • 2 months, Jun 2008 - Jul 2008

    Intern

    Burson-Marsteller (Heneghan PR)

  • 2 months, Jun 2007 - Jul 2007

    Intern

    Adolf Würth Gmbh&Co.KG

Ausbildung von Silvia Schugg

  • 2 years and 2 months, Sep 2009 - Oct 2011

    Corporate Communications und Marketing

    Università della Svizzera italiana

  • 5 months, Aug 2008 - Dec 2008

    Communication & Business

    Valdosta State University, www.valdosta.edu

    Communication, Marketing, Management

  • Communication&Cultural Management

    Zeppelin University

    PR, Öffentlichkeitsarbeit, Marketing

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    A1-A2 (Grundkenntnisse)

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