Sindhu Palanisamy

• Supported the Quality Department in inspecting dental implants for geometry accuracy and surface quality after sandblasting and machining processes. • Ensured product compliance with ISO 13485 and ISO 2768 standards. • Conducted visual and dimensional inspections to confirm manufacturing precision. • Assisted in documentation, traceability, and quality reports within the QMS. • Collaborated with production teams to address nonconformities and implement process improvements.

• Provided professional customer support and resolved product-related issues efficiently. • Collaborated with internal teams to maintain high customer satisfaction and meet performance KPIs. • Supported training and performance tracking for junior customer support staff. • Strengthened communication, teamwork, and conflict-resolution skills in a fast-paced environment.

• Assembled and inspected baby pacifiers with attention to precision and quality standards. • Maintained production targets and workflow efficiency. • Followed safety and cleanliness protocols in the manufacturing area.