Slavisa Milinkovic

•Led team of 25 people, support for desktops, networks, telecommunications, and application. 2500 users in retail kiosks, 270 users in business office. •Prepared departmental OPEX and CAPEX budget. •Main projects: ERP software implementation and consolidation, Multiple server room migrations and master server room consolidation, Head office network infrastructure implementation, POS implementation of 900 kiosks, IT department reorganization, GridWiseTech external IT audit.

•IT budgets and expenditure on HW/SW. •Developing & maintaining the company IT systems, software and databases. •Recommending and implementing improvements and efficiencies. •Reporting to the CFO & CEO. •Writing documentation for ICT procedures, security and disaster recovery. •Maintaining documentation of changes regarding users, functions & systems. •Managing the internal network infrastructure including: firewalls, servers, switches and telephony. •Management of server SW and backup.

•Project manager for business software implementation (head office 15 users, 30 retail stores 100 users). •Administration of system software and database software. •Developed an VB6 software solutions for document transfer between head office and retail stores. •Sales report automation and distribution. •Negotiating with HW suppliers and maintenance suppliers.

•Key team member for ISO 9000 implementation. •Coordinated the development of procedures for Quality system ISO 9000 implementation. •Developed a VB6 application for document distribution and handling. •Developed a VB6 application for payroll system control. •Trained analytical positions for advance use of MSExcel.