Slawomir Skraba

Sales, implementation and delivery of the GraphTalk AIA platform to financial services companies. Work closely with customers to conceptualise long term strategies to enable service orientated approaches to large complex business problems. Leading business opportunities, providing conceptual innovation to create cost effective bids; risk reduction and increased revenue. Lead transformation activities; establishing architectural governance; provide and mentor resources to run for contract duration.

Responsible for the operations of customer service division including sales, front office and the back office operations, with responsibilities including in particular: • Turning around the customer service division personnel of 2200 located in 384 outlets into sales organization, organized into 9 branches; • Consolidating the operational back office; • Designing and implementing division-wide performance review system for both sales and the operations; • Participating in several product development initiat

Responsibilities: • For implementation of integrated IT system GraphTalk AIA delivered by CSC. • The author of requirements for work flow system. • The manager of the project “centralization of the databases of endowment polices”. • The member of the Project „Macro territorial reform within PZU LIFE”. Achievements: • Reduction of 41 databases spread over Poland into one and creation of one portal with ease access for client servicing staff to look up all endowment polices. • The author of target process

Responsibilities: • Strategy for sales and servicing to corporate and SMEs • Managing the network of 800 sales employees. • Managing group sale agents network • 80% of premiums collection. • New business sales. • Product development. • Planning and executing budgets in all business lines Achievements: • Since 2000 fulfilling the sales plans for group insurance and conclusion of agreements with biggest clients. Positive dynamics of the premiums greater each subsequent year despite the loss of 500 000 insur

Finance