Smriti Tripathi

Product specialist: Expertise in Exxat application, performing medical data analyst tasks, domain knowledge, UAT participation. Onboarding specialist: Educate new customers, adapt to product updates, review US immunization & lab reports, coordinate onboarding tasks, provide updates. Behavioral skills: Problem-solving, solution-seeking, training, analytical thinking, adaptability, effective time management, detail-oriented.

- Effectively prioritize cases to ensure adherence to SLA by assessing their validity and severity through triage - Maintain precise and thorough data entry of adverse events associated with drugs, biological products, and medical devices in alignment with SOPs - Manage technical complaints to facilitate a prompt and accurate response from the Quality Department - Serve as a backup for the Team Leader in daily operations, case allocation, and EOD reports - Identify root causes and recommend appropriate CAPA

- Clinical Case Management Specialist - Prioritizing cases to meet Service Level Agreements by assessing their validity and severity through triage. - Conducting training sessions for new team members. - Ensuring precise and comprehensive data entry of adverse events related to drugs, biological products, and medical devices in accordance with SOPs. - Acting as a backup for the Team Leader in RCA and CAPA - Providing core training to team members. - Maintaining and updating all training documents.

- Capturing all communication from clinical trial sites, including telephone conversations and faxes, in a meticulous manner. - Ensuring precise and prompt reporting of side effects. - Processing collected data in company databases according to relevant standards, regulations, and guidelines. - Guaranteeing data accuracy and uniformity. - Achieving project milestones and adhering to timelines. - Engaging actively in client meetings.

Streamlining Patient Records and Reports Review: Utilizing advanced technology to efficiently sort through patient records and correspondence, I meticulously review medical documentation to generate comprehensive summaries of patients' medical histories and conditions.