Somesh Singh

As a Presales Manager in the real estate industry, I lead a team of executives responsible for generating and qualifying leads through multiple digital and offline channels. I oversee the team’s performance, set targets, and ensure effective follow ups to maximize conversions. My role involves developing lead generation strategies, monitoring CRM data accuracy, coordinating with the sales team for seamless handovers, and ensuring high quality client interactions. Also handled training session with team.

As a Presales Senior Consultant in the real estate sector, I was responsible for generating qualified leads through Given Data, following up with potential clients, and understanding their property requirements. I coordinated with the sales team to schedule site visits, provided detailed project information, and maintained regular communication to nurture leads into conversions. I also managed client data and reports using CRM tools, ensuring timely follow Ups and effective pipeline management.

Worked as a senior sales consultant in Presales department for real estate firm. handled customer queries and coordinate them. Gave the information about the product that we have according to the client requirement and convince them for site-visit ,meeting or virtual meeting with sales team.

As a B2B Senior Customer Service Consultant, I handled client queries with professionalism, managed and processed orders accurately, and coordinated closely with the sales and logistics teams to ensure smooth operations. I built strong relationships with corporate clients by delivering timely solutions and maintaining clear communication. My role also involved resolving escalations, tracking client interactions through CRM , and ensuring a high level of customer satisfaction throughout the service process.