Sophia Mary

Worked as a Co-ordinator in back end office in Tata indicom for 1 year. Nature of my work is Provided support to the sales team, ensuring all sales and service objectives were met. Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products. Assisted in the training of new customer service representatives and associates.Performed market research surveys on customer needs and requirements

PROFESSIONAL B.C.A (BACHELOR OF COMPUTER APPLICATION) in the year 2005 at Bharathiar University,Coimbatore. M.C.A (MASTER OF COMPUTER APPLICATION) in Madras University, Madras.(Awaiting for the result).