Sorusch Yousefi

Designed,deployed, and maintained 9 Cisco UC clusters across 11 countries Administered CUCM, Unity Connection, IM&P, Expressway, CMS, and CME Managed Cisco ISR Voice Gateways, SIP, PRI (E1/T1), eSRST, and PSTN Integrated Microsoft Teams with CUCM via AudioCodes SBC Configured dial plans, CSS, Partitions, routing, and PSTN policies Administered IP Paging and Imagicle Call Recording/Billing Handled upgrades, migrations, troubleshooting, and maintenance Supported UC services for 2,500+ users

Designed,maintained two enterprise Cisco UC clusters serving headquarters and branches Administered CUCM,Unity Connection,IM&P,Expressway,MediaSense Managed Cisco ISR G2G3 Voice Gateways with 10+ PRI E1 circuits and PSTN connectivity Migrated telephony and PRI-E1 lines from Panasonic PBX to Cisco Upgraded CUCM Device Packs and provided troubleshooting and support Deployed centralized hotline and voicemail for customer care across all branches Supported Cisco Collaboration infrastructure across 300+ branches

Designed, Installed and configured as follows: Cisco CUCM 12.0 Cisco Unity 12.0 Customer had several Panasonic PBX in different sites (at least one in each site) and they needed to connect these Panasonic PBXs to VoIP network. we used five Cisco router 2800 with "2MFT-E1/T1" module to connect the PBXs to IP network.

Maintenanced and supported of Cisco CUCM Cluster v8.6 and Cisco Unity connection v8.6 in all provinces of IRAN Maintenanced of Cisco ISR G2,G3 Router as Voice gateway with FXO/FXS, E1/T1 module. Support over 2000 users,

Our Projects: Ministry of Foreign Affairs-Iran Ministry if Science, Research and Technology-Iran Iranian Gas Transmission Company Designed,Installed,Configured VoIP Systems as follows: Cisco CUCM, Unity, IMP, Expressway, SIP Trunk, H323, FXO,FXS, PRI-T1/E1, CSS, Route Pattern, CUBE, integration to Cisco 2900/3900, integration to ISDN and multi international cluster site, Upgrade/Migrate CUCM, IVR, Cisco MCP recording, Cisco CME, Dial Peer, Translation Rule, Cisco Switches, Routers, Access Points, WLC, ESXi.

Designed and configured below list: -Internal network and internet connections -Configured Cisco CUCM 12.0 cluster with Cisco unity 12.0 as IVR and Cisco 2900 as Voice gateway with 8 analog line and SSL VPN for -Configured Cisco Expressway 12.7 -Installed and Configured Esxi 6.5 on Supermicro server.

Designed and configured below list: -Internal network and internet connections -Configured Cisco CUCM 11.5 with Cisco 2900 and 2800 as Voice gateway. This company have 8 analog lines with a PRI E1 line. -Configured Cisco Expressway 12.7 for Mobile remote access

Worked as "NOC Back Office Engineer" with full write access Supported front office team,Trained support team Monitored network status Configured new customers services Troubleshooted network problems.Configured and Installed main devices like Juniper,Cisco routers & switches in popsites,Take care of customers,Excellence at team working,Configured Tunneling,Routing Protocol BGP,OSPF,EIGRP,Static,Installed IOS on Cisco Routers & Switches,I used to go on missions to several provinces.