Stefan-A. Müller

Basic

Angestellt, Operating Office Manager / Agile Coach - Beschwerdemanagement, Deutsche Telekom Service GmbH, DTS

Bonn, Germany

Skills

ITIL v2 und v3 - Certified ITIL Expert
IT-Projektmanagement
IT-Recht
IT Security
IT-Servicemanagement
ITIL Service Manager
Datenschutzrecht
Cyber Security
Design Thinking
Datenschutz
Informationssicherheit
Information Security Management System
ITIL V3
Krisenmanagement
Stabsarbeit
Notfallvorsorge
Informationsarbeit
Agile Coach

Timeline

Professional experience for Stefan-A. Müller

  • Current 1 year and 8 months, since Jan 2021

    Operating Office Manager / Agile Coach - Beschwerdemanagement

    Deutsche Telekom Service GmbH, DTS

  • Current 4 years and 6 months, since Mar 2018

    Leiter Einsatzdienste (Katastrophenschutz)

    Malteser Hilfsdienst e.V. - Bonn

  • 10 years and 2 months, Nov 2010 - Dec 2020

    Senior IT Security Manager

    Telekom Deutschland GmbH

  • 7 months, Apr 2010 - Oct 2010

    Senior IT Service Manager

    Telekom Deutschland GmbH

  • 3 years and 3 months, Jan 2007 - Mar 2010

    Senior IT Service Manager

    T-Mobile Deutschland GmbH

  • 2 years and 4 months, Sep 2004 - Dec 2006

    Consultant

    Döres AG
  • 2 years and 4 months, Sep 2004 - Dec 2006

    Service Level Manager BI Operations

    T-Mobile Deutschland GmbH

    Consultant

  • 6 months, Apr 2004 - Sep 2004

    Consultant

    DB-Systems GmbH

    Projektleiter Incident Management Mobile Devices

  • 1 year and 10 months, Jan 2002 - Oct 2003

    Consultant - IBM Software Services for Lotus

    IBM Deutschland GmbH
  • 1 year and 1 month, Dec 2000 - Dec 2001

    Consultant - Lotus Professional Services

    Lotus Development GmbH - An IBM Company

Educational background for Stefan-A. Müller

  • 2000 - 2000

    North American Studies

    Illinois State University

  • 5 years and 11 months, Oct 1996 - Aug 2002

    Wirtschaftswissenschaften / Wirtschaftsrecht

    Universität Paderborn

    IT-Recht, Medienrecht, Unternehmensorganisation, Personalführung

Languages

  • German

    First language

  • English

    Intermediate

Interests

IT-Recht und Datenschutz
Jagd
Mercedes SL R107
Bundeswehr
Fliegen (LAPL und UL)
Katastrophenschutz

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