Stefan Gessner

IT-Anforderungsmanagement, Projektmanagement, Strategieentwicklung

- Consultative solution selling to existing and new customers -Identifying, developing and closing of sales opportunities -Close collaboration and networking with Channel Partners -Developing of customer relationships to all levels (Admin to C-level) -Updating forecast and opportunity details within Salesforce to ensure accurate territory forecasts -Attending to roadshows and major customer/partner events -Close collaboration with Sales Engineering and Territory Sales Management

- control of an external CRM service provider (Infonova, Graz) - specification and implementation of CRM B2C solutions, including central interfaces to logistic and billing providers - Analyse and evaluation of requirements from sales, marketing and product management - optimization and documentation of existing CRM processes -supervision of the CRM operation and the level 3 support - Planning of software releases, development of test scripts and scenarios and release acceptance

- Sales contact for channel partners and end- customers - Identification of upsell potential and lead qualification - Close collaboration with interdisciplinary departments like: Sales operations, legal, tech. support, order management, pre- sales engineering -execution and und coordination of the order process of major projects

"Entwicklung eines Key- Account Management Systems"

- Praktikum in der HR- und Finanzzentrale für Spanien und Portugal- - Benchmarktprojekt - Mitarbeit im Tagesgeschäft

- Werkstudent in der Logistik

- Abteilung Vertrieb an Privatkunden - Energieberatung

- int. Logistik, Umwelt und Verkehr

- Personalwesen und Arbeitsrecht - Controlling