Stefan Statev

• I Liaise between teams and stakeholders by analyzing product roadmaps, and help manage and optimize backlogs • Design and support the integration of API services to enrich our products • Work closely with Project Teams e.g. UX/DEV to ensure the solutions are compatible long term fit for our product strategy • Help to improve established business processes and capture repeatable best practices • Translate technical details into comprehensible reports and functional docs during and post-release-cycle

• I delivered bug-free SFDC platform / custom Apttus specific QTC configurations in Agile • Cover build validation, fulfillment of functional requirements and analyze gaps / impacts together with BOs/POs • Leverage business analysis to understand use cases and improve BPs • Take part in design and configuration of solutions, support go-live coordination and documentation of deliverables • Perform feature deployments and data migrations • Distribute workflow, prioritize team tasks, ensure bottom-to-top comms

• Coordinate project implementations and support SFDC/Veeva CRM, Veeva Vault and Service-Now problem management and App on-boarding • Operations supervision, reporting and QA, CRM • Generate and analyze SFDC and Service-Now reports • Monitor data quality, data migrations, and data integration • Evaluate and configure CRM systems • KTs to client reps • Create / maintain knowledge docs • Prepare ans lead monthly and ad-hoc knowledge assessments for HDAs • Develop training road-maps • PM and KCS 1 user

Public Relations, Advertising and Applied COmmunications.