Stéphanie Niebergall

* Controlling and monitoring of ~300 cases (50 new cases per day). * Analyze root causes and provide solutions. * Creation and implementation of new processes

* Project manager of the IT integration into the school system (intranet, migration MS office). * Develop and coordinate IT training of staff and students (800 people). * Assess IT equipment and software needs of the college, and make recommendations. * Manage 26 teachers and more than 200 students. * Manage the school budget.

* Project: Implementation of a digital patient record for all sites of the CSSS. - Manage and coordinate training (600 people). - Develop training and support post-training. * Training Project: Update of Windows - Teach staff to update Windows knowledge. - Analyze training costs.

* Training part - Provide expertise in the identification and analysis of training needs. - Develop teaching and learning materials, tailored learning paths, and competency profiles. - Prepare and facilitate skills development sessions, workshops, and seminars. * Marketing part - Coordinate seminars, conferences. - Create and monitor shipments, newsletters, and mass mailings. - Update the website: information, news and events, text, and intranet (SharePoint).

* Recruit trainers (office, IT and human capital). * Manage and coordinate the logistics of training sessions (over 30 courses per week).

* Define the position profile, conduct individual and group interviews, monitor recruitment and integration of new employees. * Develop contracts of employment, manage the health and safety and disciplinary sanctions

Major: Management * Classes: business Law, Human Resources, management, strategies, innovations * Merit Bursary (Bursary given to best students of university) * With honors

Major: Human Resources * Classes: preventive health and safety, training, reduction of working time management skills * With honors

Major: Management * Classes: economics, law, accounting * With honors