Steven Dünow

-Analyse definierter KPIs (Steuerung u. Optimierung von Aktivitäten, Planung der Umsatztendenzen) -Verantworten interaktiven Austausches u. Kommunikation zwischen SED, BB, Brand Expert u. RSM (Zielen, Maßnahmen u. Entwicklung quantitativer u. qualitativer Team-Ziele) -Erstellen von Joint-Business-Plans incl. Konditionen und Bonus-Jahresvereinbarung -Beraten hinsichtlich Umsetzung individueller Salon Emotion Konzepte inkl. Schulung von Mitarbeitern -Sell Out orientierte Kundenbesuche nach 7 Steps des LSA

At etventure (subsidiary of E&Y) I optimized customer experience for a large portfolio of international clients and develop strategies for a digital future. This involves quickly testing concepts and the identification of optimal strategies as well as developing MVP´s & conducting live tests (roll out to market - with KPI-based optimization. I am responsible for creating sales solutions and defining sales cycles to establish new accounts by planning and organizing sales outlets and other trade factors.

In this position I was consulting for internal and individual process optimization as well as change management, to create an entire overview of existing processes and optimized representations.

I worked in talent and executive development, associate acquisition and I have overseen employee career advancement programs – implementing the staffing process for senior manager positions.

- Social Media Coverage in platform like LinkedIn, Facebook, and Xing - Employer Branding Coverage in Kunuhuu - EMEA Anniversary Program and Austria Pension Plan - Assistant to the HR director and documentation of meetings in different economic areas (EMEA) as well as preparation, planning and monitoring regularly conferences

- Preparation and participation in purchase negotiations with property owners - Preparation of commercial due diligence of the investment properties to be acquired - Organization of information and project control up to the notarial certification - Contact person for real estate owners, brokers and project manager

• Ausbildung von Auszubildenden • Teamleiter bei Außeneinsätzen div. Modeveranstaltungen und Shootings • Einarbeitung und Trainings neuer Mitarbeiter • Individuelle Beratung und Serviceleistungen anspruchsvoller Klientele • Einkauf und Verkauf von exklusiven und hochwertigen Produkten

• Ausbildung von Auszubildenden • Teamleiter bei Außeneinsätzen div. Modeveranstaltungen und Shootings • Einarbeitung und Trainings neuer Mitarbeiter • Individuelle Beratung und Serviceleistungen anspruchsvoller Klientele • Einkauf und Verkauf von exklusiven und hochwertigen Produkten

Change Management and Leadership, 1,7

Industrial and Organizational Psychology

Master´s certificate in hairdressing