Sunku Medha

- Developed interactive dashboards and reports using Power BI/Tableau to monitor KPIs and identify trends. - Analyzed large datasets using SQL, Excel to generate actionable insights for business stakeholders. - Cleaned and transformed raw data from multiple sources to ensure accuracy and consistency in reporting.

- Worked as a tier 2 technical support agent within a large Social Media Company. - Troubleshoot, Discern and identify common confusions from ticket escalations. - Verify and confirm technical bugs to tier 3 (Specialists and Engineers) for further fixing/investigation. - Good knowledge on Facebook Ads Creation and campaigns. - Conduct and assist with product training classes for new hires.

Performance driven individual with 2 years of experience in content review an ensure safety for all audience and cross-functional teams