Ing. Sushma Mangalore

As a senior outsourcing governance specialist, I am responsible for monitoring the implementation of the regulatory outsourcing process following the Group Outsourcing Policy(GOP) which has been derived from the Insurance Supervision Act (Versicherungsaufsichtsgesetz - VAG). I also assist/support the Business Owner in performing the tasks under the GOP. The following are my responsibilities:As a Global Outsourcing function at AGCS:• Monitoring implementation of the Outsourcing processes following the GOP /

As a service manager, I was responsible for Supplier Management and Telecom Expense Management. I work closely with the customer as a reliable contact to ensure the fulfillment of project goals in collaboration with the suppliers. Following were my project responsibilities:As a Supplier Management Controller:• Manage, monitor, and coordinate the activities of the transport vendor/carriers service delivery and performance.• Demonstrate ability to hold the transport vendor/carriers accountable to the project

Accomplished Application Development Analyst with Bachelor degree in Computer Science & Engineering with hands on experience in working on SOA BPEL 11g, SOA BPEL 12c, Oracle Integration Cloud Service (ICS) and Oracle Integration Cloud (OIC). I am a motivated IT professional with strong technical and communication skills with the experience of working with international teams contributing to the project's success.