Teja Abburi

• Took lead on provisioning and governance work, involving in access provisioning, de-provisioning based on the roles commisioned in company. • Reduced manual work on access provisioning by improving autoation using IdentityIQ • Guide the cloud security group, identifying oppurtunities for improvement and then driving those improvements through the enterprise. • Closely collaborate with security architects in developung cloud security frameworks for the firm.

• Involved in Access Management (Access Governance/RBAC Documentation/Access Triaging) • Troubleshooting and resolving access management and provisioning workflow error. • Champion the improvement of identity and access management processes, controls and communications related to Roles across stakeholder groups • Define, build, and lead an Identity & Access management team responsible for providing access capabilities throughout the firm

• Ensure strong controls and discipline are in place to manage efficient services levels, and effective controls around Moves adds and changes, provisioning and de-provisioning, and attestation • Reviewing and approving/rejecting requests for access to applications • Identify product defects, and/or gather needed data for engineering teams to resolve. • Follow-up with clients on issues that require a dedicated troubleshooting or data collection session.

• Perform basic first-level troubleshooting to identify causes and recommend remedies to users • Made to bring client requests through tickets and calls to below 10% • Worked with SME TMs to get knowledge regarding technical documentation in organization’s knowledge base. • Provides support of 7/24 Global Support process by serving as tier 1 first point of contact and owner of problem/incident