Swapnil Ramteke

• Leading a team of SAP SD Analyst for managing Unilever’s SAP O2C (SD) operations in 16 countries across Arabia, North Africa and Levant. • Providing guidance and mentorship to the team on project and daily support related activities. • Working closely with the business teams, local and global SAP functional and technical teams on the new requirements and enhancements. • Conducting UAT, achieving Business Signoffs and updating documents. • Organizing training sessions. • New user on-boarding.

• Implementation Project [July 2008 Till June 2009] • Support Project Role [July 2009 Till November 2014]

• Completed SD configuration of sales scenarios like direct, channel, OEM and export sales. • Configured enterprise structure, KDS and pricing procedures relevant to the auto industry. • Provided customized solutions to the auto-ancillary specific requirements like JIT, enagare. • Handled functional part of various ABAP developments. • Created various phase to phase go-live and post go-live documents. • Involved in the cutover activities, Go-live and PGLS. • Provided training to the core team and end users.

• Handled day-to-day tickets and troubleshooting of SAP SD related issues. • Analyzed and provided solutions to the support issues in SD configuration. • Handled configuration in Master data, Basic functions, Sales, Delivery and Billing Documents. • Worked on Z Reports, ABAP customizations and modifications. • Development of various end user tools. • Conducted training for the end users. • Developed end user manuals and presentations.

Specialization in Marketing

Specialization in Electrical Engineering