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Swen Kemper

Bis 2015, Betriebswirtschaftslehre, SGD Darmstadt
Heinsberg, Germany

Skills

Vertrieb
Support
Verkauf
Export
Teamleitung
Salesforce
Kundenbetreuung
Kundenservice
B2B
Disposition
Führung
Abteilungsleitung
Prozessoptimierung
Vertriebsmanagement
Key Account Management
Service Management
Personalführung
Beschwerdemanagement
Personaleinsatzplanung
Führungserfahrung
Teamentwicklung
Kundenbindung
Angebotserstellung
Reklamationsbearbeitung
Vertriebserfahrung
KPI
Kundenorientierung
SAP R/3
Kundenbeziehung
Customer Experience Management
Customer-Relationship-Management
Kundenzufriedenheit
Call Center Management
Reklamationsmanagement

Timeline

Professional experience for Swen Kemper

  • Current 3 years and 5 months, since Aug 2022

    Teamleiter Customer Care

    sera GmbH
  • 1 year and 2 months, Jul 2021 - Aug 2022

    Leiter Vertriebsinnendienst Europa

    sera GmbH
  • 9 years and 3 months, May 2013 - Jul 2022

    Sales Expert

    sera GmbH

Educational background for Swen Kemper

  • 3 years, Jan 2013 - Dec 2015

    Betriebswirtschaftslehre

    SGD Darmstadt

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