Swetha Pillai

Supported a proactive regulatory compliance program mitigating brand risk. Ensured that the team is compliant with all disclosures, statement, policies and procedures. Conducted audits on the work completed by staff and ensured that the process flow was performed in accordance with company policies and handled escalations effectively.

Reporting Unusual client activities which might relate to money laundering. Investigated reports of suspicious transactions/circumstances as well as prepare and submit reports to senior management/MLRO review. Line management responsibilities for analyst including performance management, coaching and training.

Monitor real time queues and identify high risk transactions with the bank’s customers. Observe customer transactions to identify fraudulent activity and resolve queued transactions within the service level agreements to reduce potential revenue loss. Interact with banks and customers to validate information and to confirm or cancel authorization.

Major in Business Management with secondary subject as Human Resource