Syed Hadi Ali

• Prepare P&L forecasts and calculate working capital for retail stations. • Monitor pump indices and ensure compliance with supply rules. • Conduct inventory checks, analyze margins, and ensure merchandising standards. • Develop action plans, sales strategies, and cost reduction initiatives. • Propose training plans for station staff and dealers. • Analyze NCA, achieve targets, and ensure policy adherence. • Recruit and coach dealers on operations.

• Building and maintaining customer relationships through direct sales strategies. • Visiting project sites to identify challenges and recommend tailored solutions. • Managing key accounts to drive business growth and retention. • Generating and converting new leads into sales opportunities. • Demonstrating Hilti’s products to enhance brand image. • Training new sales staff and providing pre- and after-sales support.

• Marketed Forland Trucks and buses to potential customers. • Provided territorial forecasts for annual budget preparation. • Conducted vehicle demos and displays at customer locations. • Planned market visits with daily visit plans and call tools. • Developed dealerships in untapped markets to boost sales. • Engaged with customers to understand their needs and offer solutions. • Created booking scenarios to optimize cash flow. • Maintained strong customer relationships and addressed queries.

• Identify key accounts for long-term benefits and strategic relationships. • Report on lost business for future improvement. • Provide territorial forecasts for annual budgets (GAP analysis). • Prepare visit plans and escalate issues to Sales Manager. • Present company products to potential customers in line with company vision. • Incorporate technical specs in tenders and ensure timely submission. • Drive aftermarket product sales and meet targets.

• Sell aftermarket products (parts, services, agreements) in assigned territory, ensuring market coverage and meeting sales targets. • Report on lost business and provide forecasts for annual budgets (GAP analysis). • Prepare visit plans using call tools, escalating issues as needed. • Identify potential customers, understand needs, and present products professionally. • Continuously improve product knowledge through training and learning.

• Respond to customer queries and provide support to clients from 100+ countries including UK, USA, and Canada. • Identify leads and gather initial information from prospective customers. • Guide customers on VPN usage and provide application-level support, including connectivity to Pure VPN. • Act as a bridge between marketing and technical teams to acquire and retain customers. • Maximize conversion rates through chat, email, and follow-up strategies.

• Manage client support, renewal management, and sales support. • Understand customer needs and present clear, value-driven solutions. • Ensure efficient completion of renewals, business approvals, and procurement phases. • Manage complex renewal sales cycles and consult on deal structures. • Identify opportunities to grow client accounts. • Stay informed on clients’ challenges and business drivers. • Consistently forecast monthly and quarterly bookings accurately.

Sales and marketing

Sales and Marketing