Talha Tayyab

Administration and development of clinical IT systems (SAP i.s.h.med, Philips ICCA). Second-Level support, database management, and 24/7 on-call availability. Planning and execution of interdisciplinary IT projects with full budget and timeline responsibility. Coordination of external vendors, interface servers, and end-to-end system rollouts. Training and consulting for clinical staff across departments. Work with VMware, Citrix, and Windows Server to optimize healthcare workflows.

Setup and management of computers, mobile devices, and user accounts across Windows, Mac, and Linux. Administration of Active Directory, Microsoft 365, Azure AD, and AWS. First and Second-Level IT support across multiple locations via ServiceNow and Jira. Remote troubleshooting using TeamViewer and AnyDesk. Implementation of IT security measures including VPN, firewalls, backups, and MFA. Support for system rollouts and cross-team technology projects.

Daily IT support for software, hardware, and network issues across office and production areas. Installation and configuration of PCs, laptops, printers, and network equipment. Ticket handling via ServiceNow with SLA compliance and regular user updates. Server maintenance and patch management. Installation of fingerprint-based time tracking systems in production. Active collaboration with IT teams across multiple locations to improve support processes.