Tamara Al-Sammarraie

Responsibilities: * Develop and execute comprehensive project plans, ensuring timely and on-budget delivery. * Maintain effective communication with clients, team members, and vendors. * Lead and motivate project teams, fostering a collaborative work environment. * Identify and mitigate potential project risks to ensure successful outcomes. * Implement quality assurance processes and monitor project performance metrics.

Responsibilities: * Analyze and streamline business processes to enhance operational efficiency and reduce costs. * Identify, assess, and mitigate risks to ensure business continuity and compliance. * Develop and implement risk management strategies and policies. * Monitor and report on key performance indicators (KPIs) to track operational efficiency. * Document processes, procedures, and risk management activities to ensure clarity and compliance.

Responsibilities: * Handle daily transaction processing, ensuring accuracy and efficiency. * Resolve complex customer issues and support front office teams. * Maintain and update customer information and transaction records. * Ensure compliance with regulatory requirements and internal policies. * Generate regular reports and document all processes. * Assist in maintaining and troubleshooting the Qi Card system.