Tamara Petrić

- Preparation and management of daily workflow, evaluation of employees' performance, training them on appropriately handling difficult and complicated sales - Training new employees - Preparation of daily deposits, ordering store's monetary (cash and coins) - Managing all payment receipts and providing sales reports - Execution of the daily accounting - Processing of returns and complaints, damaged merchandise out of store inventory - Daily store opening and closing procedures - Internal online shop tasks

- Preparation, supervision and management of daily workflow, evaluation of daily performance of employees and training them on appropriately handling difficult and complicated sales - Training all new employees - Preparation of daily deposits, ordering store's monetary (cash and coins) - Managing all payment receipts and providing internal and external sales reports - Execution of the daily accounting - Processing of returns and complaints - Processing damaged merchandise out of store inventory

Full-time employment as Cash Desk Supervision with primary tasks in the areas of customer-orientated consultation and sales. - Planning, organization and monitoring of the work processes in the checkout area - Processing of complicated payment transactions - Processing of good returns, reclamations and complaints - Execution of the daily accounting

Main activities: developing a customer database, making representations of company products and services to current and potential clients, following up on sales activity, merchandising, performing an invetory Experience in sales, making representations, proven ability to achieve sales targets, knowing the customer service principles and relevant computer applications Key competencies: planing and strategizing, verbal and written communication, stress tolerance, goal driven