Mag. Tarek Alhasan

planning, documentation, installation, and decommissioning of access points in Aruba WLAN management systems. Managing and overseeing incident management processes. Leading problem management and ensuring smooth resolution. Coordinating and executing change management processes in the Service Center. Monitoring and maintaining active network technologies. Compiling regular reports and presenting network status to stakeholders. Developing release concepts, life-cycle plans, and supporting IT projects.

Development of a web application as a support tool in the context of the G-Talks project (The G-Talk project is used for examining and collecting data in connection with theconversion to a new telephone system). • Programming an interface for importing the phone data. • Development of a layout based on CSS style sheets. • Help with the preparation of the Pulse Board for MOD (Mobile OnlineServices).

Maintenance, repair and management of all computer hardware and software(Mini-job).

• Managing the IT system from the Ministry (infrastructure and software)composed of 50 computers • Fast and accurate troubleshooting of reported faults • Controlling and updating the internal database • Developing and managing the ministry website • Collecting and manipulating data regarding the educational systems fromSyria- opposite areas (schools, teachers, pupils); analyzing & interpretation, graphics and reportingusing SPSS program.

• Supervising the Hardware installation of new Huawei BTS 3900 & 3900Aduring Huawei Swap Project 2011 (Subracks Installation, Power cable installation, Patch cordinstallation, E1 cable installation, Data cables and Ethernet cables installation of subracks) • Commissioning the Huawei BTS & BSC • Alarm Handling & Troubleshooting • Network running report for customer.

• Installing and maintenance (hardware +software) for Kodak medical printersand CR (Computer Ray) • Configuring all Kodak products with all kinds of MRIs and CTs • Setting the machine parameters and connecting the printers to the mainnetwork • Calibrating all Kodak medical machines • Additional: Certificated from Kodak

• Managing the production line of LCDs equipment• Troubleshooting technical problems and developing solutions. • Fast and accurate troubleshooting of reported faults. • Monitoring and observing the production including installation, calibration andpacking. • Organize each step during the production process

Telecommunications and Networking