Priyanka Shyam

• Planning of Network design and implementation. Lead project and deliver network infra to operations in timely manner. Activities involve Information gathering for project scope, develop project charter, create WBS, assign tasks as per RACI. Roll-out schedules and lead implementation. •• Identify appropriate solutions to meet project objective. Work with various vendors to discussion solution stack.

• Worked as Technical Consulting Engineer for Cisco Technical LAN Switching, Nexus and wireless Team, leading collaboration with support services and professional services to effectively manage customer escalations and priorities for the platform. • Troubleshooting Latency and Packet loss issues, QOS and Multicast, DHCP, Stack, VSS and SVL setup • Recreated many complex issues of the end customer in the Lab and managed to resolve them without impacting the customer network.