Thanh Trong Vo

Product Analytics with a focus on user journeys, conversion funnels and application tracking. Development of dbt data models in Snowflake, BI dashboards and KPI frameworks. Root-cause analysis of tracking and data quality issues. Automation of sales processes through data-driven Salesforce triggers. Close collaboration with Product, Engineering and Commercial teams.

Product and Business Analytics across recruiting products, marketing initiatives and user journeys. Built Tableau dashboards and analyzed application funnels, product tracking and attribution. Worked with SQL, Python, Snowflake, Exasol and Airflow to support analytics and data pipelines. Documented data flows and system architectures across multiple data sources.

Diagnosed, tested and repaired PCs, monitors and other electronic devices. Identified hardware faults through systematic troubleshooting and performed functional and quality checks before devices were returned to customers.

Provided companionship and everyday support for elderly people. Assisted with daily activities and spent time talking, listening and helping where needed.