Thomas Theiner

Oracle’s largest customers need a way to repeatedly and quickly translate new business ideas into enterprise solutions that scale. I advise large customers how they can get business value quickly by unlocking the power of Oracle’s range of services across SaaS, PaaS, IaaS and Industry solutions. This elite team of Chief Customer Architects and Industry Innovators guides the customer along a path through an ever-changing and complex world with a practical approach based on an ability to execute at speed.

Architect building a Public Cloud Infrastructure with focus on multi-Provider Management Interfaces. Leading Requirements, Specification and Definition of User Interface and API, the UX Design & Development, API and Test Team in defining the Consumer and Partner/Reseller Portal, the Marketplace, the Interfaces to Billing, CRM and ITSM. Defining the Interfaces for Azure, Azure Stack, Storage and Cloud Resource Consumption. Definition and Setup of DevOps, CI/CD and End-to-End Testing.

Researching and validating future Workplace and Collaboration Solutions for Swisscom to sell in a two to four years timeframe. Work on platforms for private and hybrid Clouds with Microsoft Azure and Azure Stack, VCE and Cisco. Presales in large projects with Lync and Skype for Business in International Organizations.

Reorganization to a Microsoft technologies only team at Axept-Webcall, a daughter company of Swisscom. Transformation Management of the remaining Team of 9, developing the team to 18 Professionals in Presales, Consulting and Contract Management. Successfully grew the Business and helped to stabilize and mature the Managed Service MCC Microsoft. Trusted advisor on C-level for different large Customers.

Managing Managed Services with of a Team of 11 Experts in Microsoft and Cisco Technologies for Unified Communication (Lync and Call manager) , Collaboration (Exchange and SharePoint) and Office365 from Consulting, Presales, Contract Creation, RFI and RFP bid responses in three regional offices in Switzerland (Basel, Zurich, Bern). Products ranged from Video, Voice, Operator Consoles, Call Center Products and everything related to a successful rollout and deep integration into existing systems.

Leading Software Development Projects > CHF 2 Million from sales to implementation. Building a process based Healthcare application as Lead Architect in > CHF 6 Million project. Planning and Implementing Lync, SCOM and many other Infrastructure projects. Planning and deploying the SCOM based Monitoring Solution for Lync 2013 at UBS, troubleshooting and stabilizing the Lync rollout.

Program Manager in the Office Communication Server (Lync/Skype) Team responsible for Management, Monitoring, Quality Reporting and Setup. Led the creation of Synthetic Transactions for OCS/Lync to help understand health and User perception for the most complex product at that time in Microsoft. Involved in many project like the first BPOS creation. Speaker at public conferences.

Managed SCOM 2007 Reporting, DB, DWH and Management Packs (DNS, DHCP, WINS, SQL Server, Windows, Exchange) from requirements, specification, leading developers globally. Invented pre-aggregated problem analysis Reporting giving SCOM leading capabilities in the Market. Self-learning thresholds to act on counters without prior knowledge. Speaker at Microsoft internal, MMS and TechEd in US and Europe. Shipped System Center Reporting Server and Essentials. Worked with Microsoft Product Teams and Partners.

Consulting on Desktop, Server, Backoffice, System Management and Mobile solutions at large financial, industrial and chemical customers. Worked as Strategic Consultant for Zurich Insurance 2002-2003 winning .NET against Java. Led the development and sale of the MOM Profiler (a MOM Data Warehousing Solution with baselining) to SUVA, RTC AG and Daimler Chrysler. Speaker for Microsoft Switzerland, HP and other Partners for MOM at events and fairs, Public speaker for Microsoft at MMS 2003.

Architecture and rollouts for small and medium sized companies for Server and Desktop Projects.

Responsible Architect and Project Manager of the Global Course Registration System for Global Knowledge Network in Utrecht, Netherlands with Deployments around the globe with a team of 25 people. Helpdesk Tier-1 Concept with MS Systems Management Server for 15’000 Clients for Ciba Pharma Trainings and Workshops with Microsoft Server and Client Products.

Univag Ramco was a joint venture between Univag and Ramco Systems. Implementation of the SAP-like solution “Ramco Marshal” and adaptation to European standards. Responsible implementation Lead for Customers with complete Front- and Backoffice Solutions with MS LAN Manager, Windows NT, SQL Server, Windows 95 and MS Office. Program Manager for the Inventory module with local and remote Development Teams.

Step is offering Custom PCs and Computer Retail Sales, Training, Repair and In-House Networks • Head of the Technology Department with up to 10 Technicians • Setup of Networks based on Lan Manager and Unix

Fides Informatik was offering Oracle ERP Solutions. • Development of Applications with Oracle Products • Study at the University of Cooperative Education Loerrach with the Diploma as Bachelor of Arts in IT and Economics

Bachelor of Arts Economics and IT