Thorsten Mitschke

Credit policies, credit decision process, risk reporting and analysis. Credit decision systems (scoring). IT requests. Lead of underwriting team. Member of the National Credit Committee (competence up to €10m). Operational risk. 17 employees, procuration. Portfolio >€10mm (mortgage, SME, overdraft, instalment loan).

Dialogue Marketing Consulting. Acquisition of new customers, customer relationship management. Database management, data mining, campaign management). Clients: e.g. Deutsche Bank, norisbank, cash.life, quirin bank, UBS Germany.

Overall responsibility: particularly business development, product management, acquisition, sales and investor relations. Self dependent sales and distribution of products and services to end-customers. Lead generation in charge of different suppliers, e.g. 1&1 Internet, Arcor, Buderus, Policen Direkt, weg.de, via direct sales channels (mail, internet, call). Buildup of 6 employees.

Profit responsibility and product management for loans, direct debit accounts, debit cards, sales finance and residual debt insurance. Sales channels: branches, dealers, internet. Member of the Executive Committee. 20-25 employees, procuration. Budget: € 30-40m.

Head of distribution channels: bank partners, internet, e-commerce and other. Sales management and control. 10-15 employees, procuration.

Head of product management, marketing communication, database management. 20 employees. Budget € 10-15m. P&L responsibility. Positioning of the bank. Marketing planning, budgeting and controlling. Corporate Design. Market research. Advertising above the line and below the line. Direct marketing, customer relationship management. Sales promotion. Sponsoring, events. Product development. Process management. Pricing. IT requests. Behaviour Scoring. Data mining.

Co-ordination and minutes of Board meetings. Preparation of Supervisory Board meetings. Preparation of managerial analysis, concepts and research. Support the compilation of the annual reports. Sales planning. Planning and organisation of conferences and workshops. Enhancement of web presence and launch of new internet products. Acquisition of e-commerce partners. University marketing.

Support launch activities and scenarios. Preparation of workshops and presentations. Lifecycle planning.

Television research. Multivariate analysis. Development and examination of a database.

Privatkundenberatung. Individualkundenberatung.

Sales. Accounting: Payment transactions. Credits.

Incoming goods. Outgoing goods. Accounting.

Marketing, Bank- und Börsenwesen, Kommunikationswissenschaft