Thuany Kamers

Part-time at the Amazon delivery station in Euskirchen (DNW6), in a team that works in English. I collect the full bags of packages and scan each bag and each cart, so every bag ends up on the route it belongs to, then load the bags onto the carts and take them to the spot where the drivers pick them up for delivery. It's scanning all shift. One wrong scan and a bag's on the wrong route.

Full-time at an Amazon sort center in Aachen. I worked in a multilingual team where the working language was English. - Induct and stow: I got packages into the system and onto the right shelves. - Problem solve and quality checks for packages that couldn't go through the normal flow. - I collected full bags of packages, scanned each bag and cart so they went to the right place, and took the loaded carts to the area where drivers picked them up for delivery. Fast pace, targets every shift.

I built a working prototype of SistemaPET's web-based time-tracking system, full stack, in PHP, MySQL, TypeScript and React, during my. - Role-based access for 3 user types. - A calendar that recalculates everyone's timesheets by itself, sitting on a data model I designed so it could be audited under Brazil's time-tracking law (Portaria 671), because an employer can be fined if those records don't hold up. - An OpenAI integration: ask the database a question in plain language, get the answer. - Password res

IT intern at NSC Comunicação, the Globo affiliate in Santa Catarina, where I spent 8 months as the person staff called first when their computer, their login or the JD Edwards ERP stopped cooperating. It's where I learned support. - About 400 ServiceNow tickets closed. - 50+ user accounts set up in Active Directory and Google Admin, and permission changes for about 20% of the staff, which I handled on my own. - SharePoint: I designed the folder structure and moved over 1,000 documents from Confluence. I wro

Freelance waitress in Portugal through the Talenter agency: formal table service, breakfast, coffee, lunch and dinner.

Production line operator at an automotive parts factory in Palmela.

I ran a Cacau Show store in a shopping mall in São José: sales and customer service at the counter, receiving and checking stock, keeping the shop floor and stockrooms organized, and the store's documents and reports. - I trained and supervised the new staff. - I administered the Master Retail POS system we used for every sale. - I built an Excel sheet for the daily cash reconciliation. It got rid of the errors in closing the register and made checking the POS numbers faster.

I answered inbound calls from customers of Banco Inter, a Brazilian digital bank. Customers called in with questions and complaints about their accounts, and I had to work out what the problem really was and walk them through it on the phone, one call after another. Two years of that. It's service desk work, just for a bank.