Tiago Ferreira Taino

Windows server management (including AD, SQL Server, MS Exchange, SCCM, and Sharepoint) Nagios XI monitoring implementation AWS and G Suite cloud platforms VMware and HP blade hardware management Kubernetes clusters installation Participating in projects for installation of new applications and replacement of legacy systems MacOS servers installation

3rd level Windows Server support Supporting customers from several industries, like manufacturing, foods, electronics, retail, financing, among others Working in contact with customers and coworkers in several Latin American countries, USA, Germany, India, China and Singapore Working on high severity and high impact incidents for the customers Documentation of processes and server environments Participation in projects for installation and migration of servers and applications

Low complexity incident resolution and request execution on Windows Server environment Change planning and record creation Inventory system information update Sharepoint website creation, design and maintenance Collaboration with foreign workmates HP and Dell hardware management Disk array configuration (RAID) on servers Dell, HP and IBM Environment and process documentation

Research dissertation: The use of biometry for people entrance control in football stadiums