Till Oswald

- Consulting our customers around the topic online fraud prevention - Extending existing business and enhancing customer experience - Onboarding, technical integration and support regarding our products - Project Management

Contract Management: - Management of all company contracts (supplier & customer) - Assistance in contract negotiations - Creation of new contract templates Data Protection Coordination: - Coordinating the internal data protection measurements - Contact to the DPO - Negotiation of DPAs - Performing and assisting audits (internal and external) Business Operations: - Internal Reportings - Process Documentation - Assistance in creation of Business Cases

- Content Management - Conduction of interviews - E-Mail Management and Communication

- Planning, designing and performing incentive campaings for the top class customers of OTTO - Tracking and analysing the sales/campaing success - Claim Management - Organisation of the company event InnoDays

During my dual study program I got deep insides into all relevant business processes. Most relevant here are: - International Sales and Account Management with special focus on Eastern Asia - Logistics (organising the whole shipment process including Incoterms, BoL, L/C etc.) - Finance (foreign trade financing, L/Cs) Bachelor Thesis and Company Project: Concept for Customer Recovery in the B2B-Segment