Dr. Tobias Benz

Leading (omnichannel) customer journey and digital product innovation from research to implementation • Conception and facilitation of workshops for innovation from strategy to delivery • Supporting the implementation of new products and services as PO • Planning and conducting research for both discovery and validation as well as UX research • Supporting clients to increase their UX maturity by advocating UX and setting up research operations and repositories

Supporting start-ups and companies to reduce risk and increase the success of innovation by combining systems thinking and the user-centric view of design thinking. • Client management including acquisition, quotation, supervision, workshop development and facilitation, project management and realisation • Strategic service development in cooperation with upper management and university • Consulting projects ranging from fuzzy front-end of product and service innovation to business model innovation

Managing design thinking processes for consumer digital products to find innovative solutions that solve customer problems in an agile development process. • Leading and conducting agile research in a design thinking process, incl. discovery research, concept tests, and usability tests in close collaboration with product owners and design leads • Develop research artefacts to help stakeholders in their innovation process • Guiding the change process from external to internal design research team and lab

Postdoctoral researcher - Multimodal Human-Robot Collaboration

Fahrsimulation, Versuchsaufbau, -durchführung und -auswertung, Blickerfassung

• Software testing • Usability testing

Weiterentwicklung und Betreuung Lean Planspiel

Darstellungsalternativen und Interaktionsoptionen für Charts und Tabellen auf mobilen Endgeräten

It-Support und Unterstützung bei der Umstellung des Systems auf Typo3

Technisches Vorpraktikum

Informationstechnologie