Tomas Hrozek

Preparation of company for growth - Integration of quality to process and leadership Quality management in crisis and turbulent period Integration of Czech companies to German consortium

Responsibility: - Implementation of ISO 9001:2015 - Complaint management - Quality improvements My sucesses: - Transfer of complaint management department from DE to CZ. - Design and implementation of complaint management tool - selfmade in SharePoint - Reduction of customer complaint leadtime by 30 percent - Creation of easy assembly process - Improvement in packaging - Creation and development of Q-team

Responsibility: - IFE-CR plant quality results - ISO 9001 and IRIS quality system - Audits planning and company representation Leadership: - QM team (HSE, metrology, system development, FAI, Complaint management) - Methodical lead of quality engineers and quality inspectors Also - SAP key user QM - Local complaint manager

- Responsibility for complaint management - Creation of communication bridges between Czech and Austrian locations - Methodical lead of quality engineers in relation to customer complaitns - Representation of our company during customer visits and audits/ certification audits - QM SAP KEY USER - Training of new QM team members

Responsibility for customer first article inspections. Recponsibility for customer complaints (Alstom). Responsibility for quality of delivered products.