Torsten Mann

Angestellt, Consultant, Lufthansa Industry Solutions
Frankfurt/Main, Germany

Fähigkeiten und Kenntnisse

Graduated from University of Technology with Diplo
5 yrs experience in Air Cargo handling processes/m
ITIL® v3 Certified
UML Reviewer
Incident/Problem Mgmt
HP/Peregrine ServiceCenter
Delphi/VBA/NT Shell Script knowledge
HTML/CSS
PHP
SQL
IBM Cognos Administration
Business Analysis
Marketing and Presentation
developing user-friendly applications
understanding internal/external customer's needs
accurate - flexible - highly motivated - striving
ITIL® Intermediate Certificate: Continual Service
Moderating Techniques (Intermediate Certificate)
intercultural competence
Business & Portrait Photography
MicroStrategy
Music Production
UX/UI Design
Aviation & Logistics
Business Intelligence

Werdegang

Berufserfahrung von Torsten Mann

  • Current 11 years and 2 months, since Apr 2015

    Consultant

    Lufthansa Industry Solutions
  • 4 years and 3 months, Jan 2011 - Mar 2015

    Consultant

    Lufthansa System AS

    Managing multiple Business Intelligence & Planning Applications along with an outstanding and professional team spread over continents. By creating and developing great ideas to keep our customer's business moving ahead their competitors (Keywords: IBM Cognos 7/8 BI, IBM TM1 9.x, ILOG & CPLEX Optimization)

  • 2 years, Jan 2009 - Dec 2010

    Operations Engineer

    Lufthansa Systems AS

    Accountable for Application Management at Lufthansa Cargo AG Company (Incident-/ Configuration-/ Data & Release Management, in-depth analysis, IT issue clearance, administration, take new requirements, BA and BA Support, Tests, 1st/2nd/3rd Level Support, Processes...), Marketing and PR

  • 1 year and 1 month, Dec 2007 - Dec 2008

    Diplomate (Global Process Management)

    Lufthansa Cargo - Frankfurt/Main (Germany)

    Further development of IT application: take up requirements, create specifications (CR, FE, BF...) develop procedures for testing. Along with this I wrote my final Diploma Thesis about a way to measure process performance better than Cargo 2000 does. This also includes a modeling part that ended in a functional application (based on Excel/VBA) that measures, calculates and displays all results on a dashboard-like GUI (Grade A+). Also this tool is highly welcome at LH Cargo.

  • 10 months, Feb 2007 - Nov 2007

    Training and Rollout (IT Project)

    Lufthansa Cargo - Frankfurt/Main (Germany)

    As a member of a IT Project team, my mission was introducing a new Process and IT-Tool for Accepting Goods (GAC), incl. Onsite Support on selected intl. stations (GVA, ATL, LAX, SFO) during IT-Rollout, writing a study thesis about ways for enhancing the connectivity of this application (grade A)

  • 1 year and 2 months, Jan 2006 - Feb 2007

    Editor / Designer

    Photography Xpressions

    Photographic Artwork (Nature, Travel, People) with editorial part

  • 8 months, Mar 2006 - Oct 2006

    U.S. Air Cargo Handling (General)

    Lufthansa Cargo, San Francisco (United States)

  • 2 years and 8 months, Aug 2003 - Mar 2006

    NT Network Security

    ntsvcfg.de

    Editor / Director / Administration

  • 3 months, Mar 2003 - May 2003

    Rail Vehicle Engineering Institute

    University of Technology Dresden (TUD)

    The research activities were about evaluating different methods to measure rails' bend

  • 2 months, Sep 2002 - Oct 2002

    "Way to School" safety research

    State Capital City Dresden, Saxony (Germany)

Ausbildung von Torsten Mann

  • 7 years and 2 months, Oct 2001 - Nov 2008

    Aviation & Logistics (Engineer of Traffic Sciences)

    University of Technology Dresden (TUD)

    Aviation: ATM, ATFM, Air Traffic Law, Operations, CNS, Safety & Security Airport Planning, A/C Maintenance Others: Modelling Logistic Processes, Psychology (extended), Quality- & Project Management, IT/Computing, Economics

Sprachen

  • English

    C1 (Fließend)

  • Russian

    A1-A2 (Grundkenntnisse)

  • Chinese

    A1-A2 (Grundkenntnisse)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

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