Tsezarii Zhydetskyi

- Strategic Implementation: leading Field Service and Service Cloud implementations in APAC, North America, and EMEA regions, launching three Salesforce implementations in 2023 with plans for 25 more regions in the next two years. - Team Management and COE Setup: managing vendors and internal resources to establish a Salesforce Center of Excellence, saving OTIS an estimated $2.2 million annually in external consulting costs.

- Independently promoted and managed the initiative to set up nearshore development partnerships and establish a long-term relationship, which resulted in cost reduction of development work by more than 50% - As Principal Salesforce Architect, actively followed up with the latest innovation trends and building internal knowledge and team skills to introduce the best and latest technologies to our clients

Ownership of workstream functional design and delivery of solutions to clients Coordinate with the Project Manager during project setup, on-boarding and planning activities. Oversee Business Analysts gathering business requirements and translate them into a technical solution Work with offshore teams for solution architecture, estimates, delivery etc. Create key architecture documentation and deliverables for specific workstreams

- Strategische Planung und Analysis - Koordination und Unterstützung von Volontären - Konzeption von politischen Kommunikationsstrategien

data analysis with statistical software, programming, development of research summaries; internal control of results

Datenanalyse in SPSS und Excel, Programming in SPSS und Python, erstellung von Abschlusspräsentationen, internes Projekt Controlling, Mithilfe bei Einführung der neuen statistischen Software; Erstellung der Masterarbeit: „How does customer satisfaction influence customer loyalty? The Role of Contingency factors in the Service Industry “

Intern to the member of Canadian Parliament, Parlia-mentary Secretary to the Prime Minister and to the Minister of Intergovernmental Affairs, Paul Calandra, as part of 2.5-month Canada – Ukraine Parliamentary Program, Ottawa, Canada

Mitbegründer des Startups "Hersoie", Polen Konzept: neue Plattform für die Förderung und Ideenaustausch zwischen Studenten und Wissenschaft-lern.

data analysis; programming; data processing; creation of graphics and tables for presentations; literature research and drafting the project report, participation in team meetings

Major in econometrics and marketing. Average note 2.0 (B).

Management and Marketing