Ulrich Spiehl

Freiberuflicher Projekt- und Service Manager

IT Project Manager Target 2 Securities

Overall responsible for the quality assurance measures across all involved applications and teams incl. implementation of the new service for the new Singapore exchange and clearing house

Definition and Implementation of core Service Management processes in HR-Services for Sourcing and Vendor Management, Financial Management and Service Level Management, implementation into the HR 3 pillar organization

Management and implementation of measures to ensure the technical, functional and administrative readiness of the Deutsche Börse Group to operate the Eurex OTC Clearing service. Management of Workstreams Service Implementation, Organizational Readiness and Process Team

Quality assurance for CCP releases, launch of Securities Lending service

Management of strategic ERP service with global application and outsourced (near shore) support team and internal application owners in Singapore for 28 Merck companies in 22 countries, team size 9 internals plus approx. 20 IT experts in an outsourcing agreement

Central Release Manager KONSENS – an initiative of the German Government to consolidate the tax software, standardization and improvement of services and processes

Definition and Implementation of the Release Management Process Framework as part of the ISO 20000, ISO 27001 and ISO 9001 certification, implementation of the framework across the service landscape

Management of Acceptance Test for CCP and Eurex Repo

Management of transition to new supplier for electronic banking

Chairman of Project Review Board and Project Manager Community, Establish Project Management Framework based on PMI PMBOK and Summit-D methodology

Enabling Offshoring - Facilitating multiple global business and IT near- and offshoring initiatives

Global Implementation and Enhancement of IT Service Management, establish Service Management Organization in USA, Brasil, Switzerland and Spain